Student skills at Arizona State University -- create content and collaborate

Arizona State was a pioneer in "cloud computing" by and for students. They were early adopters of Google Apps and cloud computing.

That was four years ago, and they are now graduating their first "cloud class."

They consider the move a success.

Sam DiGangi, ASU's associate vice president of university technology and an associate professor of education says:

I think this is the first generation that will graduate with a foundation not only in knowledge and expertise of a specific content area, but also in tool skills--the ability to collaborate, to edit, to revise one's work, to dynamically incorporate input in writing and in designing.

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Microsoft's answer to Google Apps for education

We have seen that universities like Northwestern, Arizona State and Abilene Christian have adopted Google Apps and Mail.

Microsoft's answer to Google is their Live@Edu program, and they have just entered into a long term agreement with the University System of Ohio for "cloud" services.

Abilene Christian converts to Google Apps for Education

We discuss the pros and cons of using Internet services, and have seen that several universities are using Internet services for some of their IT applications.

Abilene Christian University is a recent convert to Google Apps for Education. The "easy", "no brain" decision has saved them $100,000 per year while improving service, security and reliability. The savings came from eliminating servers and one position, but rather than cutting staff, they re-assigned the position from administrative computing to development in support of instruction.

The primary applications have been Google email, shared documents, and shared calendar. They are also pleased that the Google applications are compatible with the iPhone and iTouch Internet access devices incoming freshmen receive.

You can read more here and here or watch CIO Kevin Roberts describe their decision, the conversion process, the applications and advantages in this four minute video clip.

What are the advantages of Google's Gmail over our current campus email system? What would be the drawbacks or risks of converting to Gmail and other Google applications?

Web services at Arizona State and Northwestern

Universities are growing rapidly and per-student budgets are falling. Arizona State University is using Gmail and other Google services to cope with this dilemma. In doing so, they hope to exploit Google's accelerating IT technology improvement trajectory and the increasing efficiency of the Internet as an application platform.

For more on the Arizona State project see:

• Economist article
• Launch and rationale
• Core vs. context.
  
• Strategic technology alliance.
  

Northwestern has also gone with Gmail and Google Apps for students.

Should our university be utilizing Google services? For what applications? What other services might we use to advantage?

Outsourcing applications -- a university example

The Economist published an article on corporate use of consumer and other services. One example they cite is Arizona State University, which is using Google Mail and plans to use other Google services.

I create list servers for the students in my classes. Last semester, 3 out of 60 students used their CSUDH email addresses. This suggests that we are spending a lot to offer a service that only a few students value.

But, should CSUDH outsource our email and other applications? We cannot run servers as efficiently as folks like Google or Amazon, but, even if a service provider is cheaper and more reliable, can we depend upon them? This is a business and contractual decision as much as a technical and cost decision. I listed a few pros and cons in this teaching note.

Business use of consumer services

The Economist has an article on business use of consumer services. One could argue that consumer products and applications, not military or business, are now driving technological innovation.

One example cited in the article is Arizona State University which is now using Gmail and plans to use other Google services. ASU IT director Adrian Sannier explains why he made that choice in this blog entry.