I continued limping along with 3 Mbps service, hoping for FIOS, when my bandwidth dropped to just over 1 Mbps. When I called to complain, I was told that I was so far from the central office that I could not get 3 Mbps service, so my rate was lowered. I explained that it was working fine at close to 3 Mbps, but that did not sway them.
I gave up on FIOS and switched to Time Warner cable. FIOS is still not available in my neighborhood.