Showing posts with label AT and T. Show all posts
Showing posts with label AT and T. Show all posts

Tuesday, June 17, 2014

Who will provide entry-level and continuing vocational education?

Universities are doing an increasingly poor job of entry-level training -- will industry take over?

My first job after college was with IBM. As soon as I was hired, I was sent to San Francisco for an eight-week training course in which I was introduced to the organization and its culture and taught to wire the control panels of unit-record machines and design unit-record systems. After that phase one training, I worked for a while, then went to a second and later a third class.

In those days, IBM hired people regardless of their major in school, based on an aptitude test and interviews. (The most senior technical person in our office and my first mentor was an English major). IBM assumed the responsibility of training entry-level employees.

A few decades later, universities were expected to finance entry-level training. Companies wanted new hires who were productive on day one. That worked pretty well as long as the cost of education was reasonable. (My tuition at UCLA was $76 per semester).

But, that system has broken down -- society has cut support for universities and, to be honest, IBM did a better job of entry-level training than many of our universities. As we see below, today's students often borrow large sums to pay for their college education and many end up in dead-end jobs.

Percent of graduates in jobs not requiring a degree
College graduates: age 22-65 with a bachelor's degree or higher
Recent graduates: age 22-27 with a bachelor's degree or higher
Shaded areas designate recessions.

Good non-college jobs: at least $45,000 a year
low-wage jobs: $25,000 a year or less
Shaded areas designate recessions.

It is way too soon to call it a trend, but the Internet may be taking us back toward industry-financed entry-level job training. The most IBM-like example is AT&T's sponsorship of the development of an online masters degree in computer science at Georgia Tech. The first semester of that program has been completed and the students are satisfied and the administration is optimistic, but not declaring victory yet.

Yesterday, AT&T (and others) announced that they would be participating in the development of tech-oriented "nanodegrees" on the Udacity platform. (Udacity also hosts the Georgia Tech MS).

IBM may not be offering the same 3-phase training that I had as a new hire, but they are offering MOOCs at universities through their Academic Initiative and have recently agreed to partner with 28 business schools and universities on developing data science curriculum and programs.

The Georgia Tech MS degree will cost students $7,000 and a Udacity nanodegree will cost approximately $2,400 -- about $200 per month for 12 months. AT&T is sponsoring some of their employees in the masters program and will offer internships to 100 nanodegree graduates.

Online education has also reduced the cost of tuition reimbursement benefits for employers. Starbucks is offering tuition reimbursement for employees who complete an online bachelor’s degree at Arizona State University.

Online education has boomed with the spread of Massive open online courses (MOOCs). MOOCs have had successes and failures, but the infusion of capital and interest has triggered a wave of innovation in technology and pedagogy. New media often mimic and substitute for old media. We first saw MOOCs as a replacement for university education, but it may be that their major impact will be on vocational training.

Udacity has pivoted from university education to lifelong vocational training and the deal looks good enough to induce companies like AT&T and Starbucks to cover part of the cost.

What might it mean if employer-subsidized vocational training catches on?

Traditional universities will lose students. The majority of students see a degree as a path to a job, and universities control certification. If a $2,400 nanodegree gets one a good entry-level job, many students will skip the university.

University education is much more common today than it was when I started at IBM. Universities, like many other organizations, typically try to grow, leading to aggressive marketing programs and lowered admission standards. While a university might have an incentive to admit and retain poorly qualified students, an employer does not. The company personnel department may replace the university admission committee as the gatekeeper to the middle class.

That might be efficient, but tying education to employment has a downside. Consider the effect of tying medical insurance to employment -- it is an important part of an employee's benefits, but it discourages mobility, harming both the economy and the individual.

The courses I have mentioned here are not typical MOOCs, but they are compatible with MOOCs. For example, Udacity has not spelled out the details, but a nanodegree will involve testing for certification and, no doubt, more personal interaction with instructors than today's MOOCs. However, they also intend to make the teaching material available as a MOOC. Self-study students will not get credit or personal attention, but they will have access to the same material as paying students. The material will be a fringe benefit for society and an advertisement for Udacity.

As Steve Jobs used to say -- one more thing. I've been talking about vocational training, but I think there is also demand for curiosity-driven, non-degree, lifelong edcuation -- edutainment if you will. That may be the way those nanodegree graduates round out their education.

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Update 9/19/2014

At a lower level, we are also seeing online trade schools. For example, Open Colleges in Australia. They claim to have over 700,000 students and offer trade school courses in these areas:


That sounds good, but digging a bit deeper I became skeptical. The site reminded me of a TV ad for a trade school -- lots of rosy career promises, special offers and testimonials from students. I tried to find the cost of their classes or career preparation programs, but did not find a way to get the cost without starting to enroll. I did, however, learn that I could pay by the month or fortnight and would get a discount if I paid up front for the entire course.

With my skepticism aroused, I took their multiple choice test of my language, literacy and numeracy skills and learned that I was skillful enough to be admitted to their Certificate III and IV level courses. I was not qualified for their Diploma level courses. Did I mention that I gave random answers to the questions? Just lucky I guess.


I did not spend much time on their site and they may do a great job of training and finding employment for their students, but whether they do or do not, there may be room for MOOC-like trade schools.

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Update 6/1/2015

Google wants more Android developers so Udacity has added an Android Development nanodegree.

Wednesday, June 06, 2012

How AT&T sees the wireless future

I listened to a 52 minute interview of AT&T CEO Randall Stephenson while at the gym yesterday.  He predicted that they would be offering data only plans for multiple devices within 24 months and "reverse billing," in which data from a content provider who pays AT&T a fee will not count against the user's data cap within 12 months. He also talked about spectrum ownership. He forsees industry consolidation believes the "most efficient" use of spectrum occurs when it is owned by the operator.

Here are a few notes I jotted down while listening. (Some with snarky comments in parenthesis).

  • He said that any student of basic economics would have understood that scarce bandwidth would have been used more efficiently if AT&T and T-Mobile had been allowed to merge.  (I don't know where he took his basic economics class, but he must have been absent the day they talked about the efficiency of competitive markets).
  • Within 12 months, we will see "reverse billing," in which the content provider would pay a fee to AT&T so their data would not count against the user's cap -- like toll free 800 numbers. (As long as the market is an oligopoly or less, he and his competitors will be able to raise the rates and tighten the caps on those data-only plans, favoring large, established content providers that can afford reverse billing).
  • AT&T has done a "good job" of getting people used to usage-based pricing, i. e., getting rid of unlimited data plans and moving to caps, tiered service and throttling.  (Now they can raise rates -- the reverse billing folks will love that).
  • Full ownership and control of spectrum has "proven over time to be the best model" for efficiency and call connection quality.  (What else has been tried "over time?" All I can think of off hand is WiFi and that has worked out pretty well).
  • Full ownership of spectrum drives innovation and investment.
  • There will be data-only accounts within 24 months.  (He can Google "MVNO" if he wants to see data-only accounts today).
  • LTE will improve spectrum efficiencey by 30-40%.  (I've heard higher estimates, but he has a vested interest in convincing us that spectrum is scarce).
  • With LTE and HTML5, content and applications will move to the cloud and phone features and operating systems will be less important.
  • AT&T will make up for falling voice revenue with new data applications in connected homes, cars and enterprises as well as financial transactions. (And higher prices for data)?
  • The charge for text messages is now nominal because most people have unlimited accounts.  (Unlimited messaging is $20 per month, which will buy you a gigabyte at Ting.com -- a lot of messages).
  • "Breakage" -- the unused capacity due to people not reaching their tier limits each month -- is "evaporating pretty quickly."  (It's already totally evaporated at Ting.com).
  • Regulators are like "sand in the gears." They are stopping things like the T-Mobile merger, being able to sell off the land line business in small chuncks and the forced sale of unused spectrum ("use it or lose it") to companies like AT&T.  (Beneficial for who)?
  • Federal spectrum sharing is OK, but non-governmental spectrum sharing is a bad idea.
  • The economy and employment outlook for 2012 is poor. (I guess we could fix that and curb those gritty regulators by voting for Romney).
I had the feeling that his ideal version of the efficient future would be a single company owning all the spectrum and delivering all the wireless connectivity -- what's good for AT&T is good for the nation.

Can anything stop this juggernaut and create competition? Regulation? MVNOs? Success of the spectrum sharing trials recently urged by PCAST? All three?